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Prof. Dr. Ahmet Akçay / International Patient Application and Appointment Process
International Patients · Appointment Guide

Planning your appointment in Istanbul

If you are travelling from abroad to visit Prof. Dr. Ahmet Akçay’s practice, this guide explains how to submit an enquiry, prepare the necessary information and confirm your appointment.

Start by contacting the practice with a brief description of your concerns and your preferred visit dates. Appointment availability and preparation requirements should be confirmed before you finalise your travel plans.

Before You ApplyPrepare your main concerns and preferred dates
Before You Book TravelObtain appointment confirmation
Before Your VisitCheck documents and preparation instructions
Application & Appointment Process

Six steps to prepare for your visit

An initial enquiry helps establish the purpose of your visit. The final scope of consultation, testing and treatment depends on medical assessment.

Contact the Practice

Use the contact page or email info@profdrahmetakcay.com to enquire about an appointment.

Include the patient’s age, country of residence, main reason for the visit, preferred language and possible travel dates. Provide a contact method through which the practice can reach you.

Prepare Relevant Medical Information

Summarise current symptoms, existing diagnoses, previous assessments and the medicines being used. Mention any previous serious allergic reactions or other information relevant to the visit.

Ask the practice which documents are needed and how to share them securely. Share only the information required for your enquiry and care.

Clarify the Scope of Your Visit

Ask whether the requested consultation is within the practice’s services and whether any preliminary information is needed before scheduling.

A review of records may help with planning, but it does not establish a final diagnosis, confirm eligibility for a specific procedure or replace an in-person medical assessment.

Confirm Appointment Details and Fees

Agree on an available appointment date and time. Ask for confirmation of the clinic location, expected consultation fee, payment arrangements and any applicable cancellation conditions.

Ask which services are included and whether investigations, interpretation or further appointments would involve additional charges. The final scope of care may change after clinical assessment.

Prepare Your Travel and Documents

Finalise travel arrangements after receiving appointment confirmation. Ask about the likely visit schedule and allow flexibility if additional investigations or appointments may be necessary.

Bring identification, relevant medical reports, test results and a current medication list. Check any applicable entry and travel requirements separately. An appointment confirmation does not guarantee a visa or entry permission.

Attend Your Appointment

Follow the arrival and preparation instructions provided by the practice. For a child’s appointment, a parent or legal guardian should attend and provide the relevant medical history.

During the consultation, discuss your concerns and clarify the proposed investigations or treatment. Before leaving, ask when results will be available and how any necessary follow-up should be arranged.

Submitting an enquiry does not reserve an appointment. Please wait for explicit confirmation of the date and time before making final travel arrangements.

Information for your initial enquiry

  • Patient’s name and age.
  • Country of residence and preferred language.
  • A brief description of the main symptoms or concerns.
  • Existing diagnoses and relevant previous assessments.
  • Current medicines and significant reaction history.
  • Preferred appointment dates and any travel constraints.
  • A contact email address or telephone number.

Ask how to provide medical documents securely if they are requested.

Before you leave home

  • Confirm the appointment date, time and location.
  • Check the fee, payment and cancellation arrangements.
  • Confirm interpretation needs and availability.
  • Prepare identification and relevant medical records.
  • Bring a current medication list, including doses.
  • Check any specific investigation preparation instructions.
  • Allow time for additional visits if needed.

Do not stop prescribed medication unless you receive specific instructions from a healthcare professional responsible for your care.

Communication & Visit Changes

Keep your visit details up to date

Language Support

Tell the practice your preferred language when making your enquiry. Confirm whether interpretation can be arranged for your appointment, which languages are available and whether there is an additional fee.

If your medical records are in another language, ask whether translated copies are needed before arranging a translation.

Rescheduling or Cancellation

If your travel dates or circumstances change, contact the practice as soon as possible. Ask about available alternatives and the conditions applicable to your booking.

If symptoms or medication change before the visit, inform the practice so that any preparation instructions can be reviewed where necessary.

Helpful Information

Frequently asked questions

How do I request an appointment from abroad?

Contact the practice through the contact page or by email. Include the patient’s age, the reason for the visit, preferred language and possible appointment dates.

Is my appointment confirmed when I send an enquiry?

No. An enquiry starts the application process. Your appointment is confirmed only when the practice explicitly confirms a date and time with you.

Should I book flights before receiving confirmation?

Wait until your appointment has been confirmed and you have discussed the likely visit schedule before finalising travel arrangements.

Will I receive a final treatment plan before travelling?

Information shared in advance can support visit planning. A final diagnosis and individual treatment recommendations may require an in-person examination and relevant investigations.

Can all tests be completed on the day of my consultation?

This depends on clinical need, preparation requirements and availability. Some investigations or reviews may require an additional appointment. Ask about the likely schedule before travelling.

Can I use international health insurance?

Check coverage, reimbursement requirements and any need for prior approval directly with your insurer. Ask the practice about payment arrangements and available documentation. Insurance coverage or direct billing should not be assumed.

What if I need to change my appointment?

Contact the practice promptly using your booking contact details. Ask about alternative dates and any cancellation or rescheduling conditions that apply.

How is follow-up arranged after I return home?

Before leaving, ask whether follow-up is needed, how results will be communicated and whether another in-person visit may be necessary. Confirm the available arrangements for your individual care.

Start Your Enquiry

Ready to plan your appointment?

Contact the practice with your main concerns and preferred dates to ask about appointment availability and preparation.

Prof. Dr. Ahmet Akçay

info@profdrahmetakcay.com

Harbiye Mahallesi, Teşvikiye Caddesi,
No: 37, Floor: 3, Şişli, Istanbul, Türkiye
Opposite City’s Shopping Mall